Automate support and convert visitors

4.00 stars
4.00 stars
3 reviews
Conversation starters wizard
Analytics dashboard
AI Copilot
Integrations list

ChatLab

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  • Lifetime access
  • Refundable up to 60 days
  • Plus members are covered by our We Got Your Back guarantee
AppSumo Launchpad

Chosen by AppSumo for their potential and innovation

Your customers don't wait until business hours to ask their questions. With ChatLab, you get a chatbot that resolves FAQs, captures leads, and guides shoppers 24/7 in 80+ languages.

TL;DR

  • checkmarkTrain a multilingual AI chatbot on your site content to resolve FAQs and capture leads around the clock
  • checkmarkCustomize conversation starters, set brand tone, and track chat performance with built-in analytics

At-a-glance

chatlab.com

Alternative to

Intercom

Integrations

Shopify, Whatsapp, WooCommerce

Best for

Ecommerce, Small businesses, Solopreneurs

ChatLab logo

ChatLab

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Resolve support tickets, capture leads, and drive sales with a no-code AI chatbot trained on your content

Set up and personalize your chatbot

  • Train your chatbot on your website, uploaded docs, and FAQs—no coding required
  • Answer customer questions instantly in 80+ languages to connect with visitors across the globe
  • Set up suggested prompts with the guided setup wizard so you can answer questions faster
  • Customize tone, voice, and brand styling to get a chatbot that feels like a natural extension of your site
Set up and personalize your chatbot

Track what's working

  • Monitor conversation volume, resolution rates, and top topics from one analytics dashboard
  • Spot unanswered questions with AI-generated insights on knowledge gaps
  • Review chat history and ratings to understand how customers are really using your bot
Track what's working

Triage and reply to emails faster

  • Connect your inbox via IMAP/POP3 for unified email handling alongside your chatbot
  • Get AI-generated response suggestions, summaries, and translations for every incoming message
  • Review, edit, and send replies from one dashboard without switching tabs
Triage and reply to emails faster

Deploy anywhere your customers are

  • Deploy with a single line of JavaScript code or use the native plugins for WordPress, Wix, Shopify, and other platforms
  • Escalate complex tickets to your human team via Freshdesk integration
  • Connect to your systems like WooCommerce and PrestaShop so your chatbot can provide clients with product advice and order info
Deploy anywhere your customers are

Choose the plan that’s right for you

Feel secure in your purchase with AppSumo's 60 day money-back guarantee.

License Tier 1

Monthly credits1,000
Users1
Bots2
Training chars/bot11,000,000
Training ability
Widget personalization
Security: rate & domain limits
Chat history & ratings
Dynamic suggested followups
Human support contact form
Collect leads & share bots
Bot limits & basic analytics
Unlimited links to train on
Recommended badgeRecommended

License Tier 2

Monthly credits2,400
Users3
Bots3
Training chars/bot15,000,000
Training ability
Widget personalization
Security: rate & domain limits
Chat history & ratings
Dynamic suggested followups
Human support contact form
Collect leads & share bots
Bot limits & basic analytics
Unlimited links to train on

License Tier 3

Monthly credits6,000
Users5
Bots5
Training chars/bot15,000,000
Training ability
Widget personalization
Security: rate & domain limits
Chat history & ratings
Dynamic suggested followups
Human support contact form
Collect leads & share bots
Bot limits & basic analytics
Unlimited links to train on
Refundable up to 60 days
Plus members are covered by our
We Got Your Back guarantee
Deal terms & conditions
ChatLab
See ChatLab
Founded April 7, 2024
🇵🇱Europe, Poland
1-10
Growth
Pre-Seed
chatlab.com
Verified by PandaDoc

Built for real support, not AI theater

Hey Sumo-lings,

We built ChatLab because we were tired of AI bots that were great in screenshots and weak in real work.

We wanted something that could actually help teams handle support and sales across chat, email, voice, and real workflows, with less robotic nonsense, less repetition, and less wasted time.

We’re still building hard, and we want to build it with people who actually use the product in the wild.

So if you buy in, tell us where it hurts. Tell us what breaks. Tell us what feels slow, vague, clunky, or unfinished. That is the work we care about most, and we’ll own it.

One more thing, clearly and upfront: some advanced or usage-heavy features, like Voice, Email Copilot, API access, additional credits, and extra users, are optional add-ons. We prefer honest deal structure over fake simplicity.

We’re not here to sell magic. We’re here to build a tool that does real work and keeps getting better.

Marcin & the ChatLab team

Marcin Rabiej
Marcin RabiejSee Marcin Rabiej on LinkedIn

Questions & reviews