Crowd
Easily capture customer feedback to improve your product’s features and user experience
Without the right tools, you’ll never understand what will keep users from ditching your products. (“I’m a UX researcher, not a mind reader!”)
When you’re already pouring loads of money into product development, you literally can’t afford to bet on random features or overlook clunky flows.
That’s why you need a platform that combines all the research and feedback tools your team needs to iterate and improve the user experience.
Say hello to Crowd.
TL;DR
At-a-glance
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Features
Allows Existing Accounts
Overview
Crowd is an all-in-one user research and feedback platform that helps you understand your users and drive growth.
Thanks to Crowd, you’ll be able to set up unmoderated tests to gather user feedback on autopilot.
Choose from test templates for usability, design, and marketing to gather valuable user insights and iterate your products.
Or, you can build your own unmoderated test using surveys, card sorting, preference testing, and loads of other features.
Set up unmoderated tests that include surveys, card sorting, and more.
Want to be more hands on? Conduct moderated sessions so your team can connect with customers in real time.
Crowd’s AI assistant can be used to record and transcribe each session, making it easy to review user feedback later.
Plus, this platform can summarize and extract key insights from every session. No need to sit through hours of research anymore!
Conduct moderated sessions to get user feedback and resolve issues on the spot.
With Crowd, you’ll be able to connect with users at any time by embedding the feedback widget on your website!
You can gather NPS scores, feature requests, and bug reports, which is essential for understanding and addressing user concerns.
This feedback widget lets you prioritize feature updates, boost user satisfaction, and resolve any bugs right away.
Embed the feedback widget on your website to resolve user concerns fast.
Even better, Crowd can integrate right into your workflow via Zapier, while also giving you access to over 5,000 apps.
You’ll be able to connect with Slack and start receiving real-time updates or user insights in a dedicated channel.
And on top of all that, this all-in-one platform is GDPR compliant, making it a smart choice for your business.
Integrate Crowd with all of your favorite apps via Zapier.
Crowd lets you easily collect user feedback via moderated sessions, unmoderated tests, and a feedback widget, so you can improve your products.
Elevate your user experience.
Get lifetime access to Crowd today!
Plans & features
Deal terms & conditions
- Lifetime access to Crowd
- All future Starter Plan updates
- If Plan name changes, deal will be mapped to the new Plan name with all accompanying updates
- No codes, no stacking—just choose the plan that’s right for you
- You must activate your license within 60 days of purchase
- Ability to upgrade between 3 license tiers while the deal is available
- Ability to downgrade between 3 license tiers within 60 days of purchase
- GDPR compliant
- Moderated sessions (Tier 3 only) include up to 1 moderator, 1 observer, and 2 participants.
- Moderated sessions (Tier 3 only) have a maximum duration of 40 minutes
- Sumo-lings may purchase additional credits for AI analysis, Moderated sessions, and Participant pool access
60 day money-back guarantee. Try it out for 2 months to make sure it's right for you!
Features included in all plans
- All current and future unmoderated test types
- All feedback types
- Session activity recording for tests
- All current and future integrations: Slack, Zapier
- Verbal responses on tests
- Customization options and branding removal
- Email invites for tests
- Result filters
- Advanced metrics