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Anton Sepetov
Anton Sepetov

March 1, 2013

Improve your site based on actual user feedback with UserTesting.com

My last start-up was my baby. It was everything to me.

I constantly obsessed over my website and wanted to add links, buttons, and more features. I thought “My visitors will love this, I just know it!”

But ... I wasn’t actually even asking what real visitors wanted. What if these new features were doing more harm than good?

I finally decided to get some feedback and put a gig on Craigslist. I told people I’d pay them $20 if I could watch them use my website.

And ... the feedback I got was useless.

Some dude came in and just said, "Yeah, it's pretty good."

Not too helpful.

If you have a website and want valuable feedback that you can act on, I have something special for you.

UserTesting.com gives you access to pre-screened, articulate, and observant testers to show you why users leave your website.

With UserTesting.com, you can:

  • Target a demographic for your niche so you’re getting feedback from people who would regularly visit your site
  • Watch video recordings of people browsing your site and hear them describe where they get stuck or confused
  • Send them “Tasks” to accomplish on your site and learn how easy (or hard) it is for them to accomplish it (e.g., “find a gift for your wife”)
  • You can even have your competitor’s site reviewed to see what they’re doing wrong and avoid the same blunders on your site. Smart, huh? ;-)

Just check out this video of a real tester from UserTesting.com:

UserTesting.com is incredibly simple to use. It only takes 3 steps:

  1. Create your test and describe the tasks in as little as 3 minutes.
  2. Pick your demographic of testers.
  3. Get feedback in an hour.

Regularly, 5 user tests will cost you $195.

Because we love you sumo-ling, you can get 5 user tests here from the qualified UserTesting.com testers for just $99 (that's almost 50% off!)

$99 $195

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5 user tests from UserTesting.com

  • 5 user tests.
  • A downloadable video of a user speaking their thoughts as they browse your site content.
  • A written summary where that same user tells you what they liked, disliked, etc.
  • 60-day money back guarantee. No matter the reason.

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