AppSumo's purpose is to help you create your own profitable business. When you're happy, we're happy.
In essence our success depends on yours. We take daily stock of customer happiness using polls, surveys, and even one-on-one conversations. Today's overall rating is 3.4, which is 1% worse than our average. We're working on it!
It takes an amazing community to make a project like this meaningful, and we hope you continue to demand the highest quality from us. Below you can see what customers are saying about AppSumo, both good and bad.
What Customers Are Saying Tweet
The twitter share buttons don't seem to be working and it would be helpful to have tweets that I can just click to send out each time I log in.
I tried numerous times to access the KopyKourse today. Despite logging in and doing everything required, the site claimed an invalid id or password, although I was very logged on to the site.
The Derek Sivers videos aren't playing. I press the play button and there is just a black screen. Maybe that's a problem on my network though and not yours. Also are these the same videos that Derek Sivers put out for free on YouTube? Just out of curiosity, did Derek Sivers agree to let you package these as a free course?
Whats up with registering for the copy course? You think I recall a user name for this site? Stupid
I like having tools that help me in my small business.
Logging in after I had already approved the paypal was distressing. I was afraid I might have to abandon there. Also, the upsell before getting my link was confusing and also a bit alarming. I would rather get my link download link first and have the upsell presented somewhere on that page.
Da kool llingo and straight forward functionality.
got the new copyright course
never got me to the right screen for the copy lite course. tried three times.
Free = good :) Makes me remember the things I bought but haven't used.
I took the free Kopywriting Kourse and found the information 100% useful. Presentation was fun and entertaining, while providing the necessary information and skills.
Really enjoyed the course!
Thanks so much for all this information and all the bonuses!
Trying to buy the Excel deal - kept getting error messages with my credit card. I don't think it's on my end, as I use my care all the time...maybe that's a sign. What do you think?
sign up was easy. Products look great.
Unable to redeem it.
I'm asking for a $1! :-)
Service, follow up and great deals!
I thought I'd downloaded this product and can't find it
Once again, AppSumo provided real value. I have become a regular, not to mention, happy customer. Other websites providing discounts on software or digital courses just pale in comparison to AppSumo.
It is probably my fault but when I saw the "email template" purchase available (as an add on to the branding course), I was thinking they were graphical templates... not words... I looked through them but really don't think I'd use any of that course... It seems valuable for some that haven't been in business for a while but not for me. Any chance of getting a refund on that one?
Account setting are confusing.
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