AppSumo's purpose is to help you create your own profitable business. When you're happy, we're happy.
In essence our success depends on yours. We take daily stock of customer happiness using polls, surveys, and even one-on-one conversations. Today's overall rating is 3.3, which is 6% worse than our average. We're working on it!
It takes an amazing community to make a project like this meaningful, and we hope you continue to demand the highest quality from us. Below you can see what customers are saying about AppSumo, both good and bad.
What Customers Are Saying Tweet
cant change my login to the correct email. My fault for typing the incorrect login but I can't manually change it. Apparantly in some portions of the sites I've used the correct email because I do get emails from AppSumo. I placed an order for the cheat sheet but can't download the PDF because the order was placed through wrong email UGH>>>>now I'm more frustrated because I can't explain my challenge via email.
Looking forward to using the validation worksheet as I work through my $1000 a Month product.
Couldn't gett he lastpass deal even though email said it was redeemable by dec
i don't like getting unsolicted emails on a consistent basis. now i have finally unsubscribed...it's one thing if I sign up for something myself, it's another when I start getting spammed. (not to say your products aren't great...but someone in marketing is getting on my nerves big time.
The deal I clicked on -- Free year of LastPass Premium -- said "Must redeem by December 31, 2014." The screen that click took me to said "This deal is not active or has expired."
Today is August 31, 2014.
The URL of the screen the slick got me to is https://www.appsumo.com/lastpass-deal/buy/
You can reply to email@example.com
~ Bill Lewis
I thought the LastPass that was emailed me (firstname.lastname@example.org) was supposed to be valid until December 31st! I put it off for later so that I'd have time to read it properly, and when I came back to it, it wasn't working!
I really do like you guys, but I wish the wording on this particular offer was more clear.
don't have a password for getting free cheat sheet
The email spam that won't stop even if I set everything to NO in the unsubscribe menu.
Easy, smart and great interface making purchasing fun and quick.
I am attempting to find capture emails from my website, can't easily locate
freefree freeeeeee stuff
Lastpass email promo said it was for new and existing users but when you redeem it says new users only. Slightly annoying
Heatmap and all the free tools for my site
Nobody at App sumo will talk with me about my refund.
Seeing Noah take the heat challenge!
WOW what a great offer with Last Pass...
Haven't been purchasing stuff on AppSumo for so "rong" I totally forgot how amazing it is to find great deals. Thank you Sumo.
Too much junk mail for an average product
I became enlightened by AppSumo today!
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