Project Happiness

AppSumo's purpose is to help you create your own profitable business. When you're happy, we're happy.

In essence our success depends on yours. We take daily stock of customer happiness using polls, surveys, and even one-on-one conversations. Today's overall rating is 3.6, which is 3% better than our average. Not bad!

It takes an amazing community to make a project like this meaningful, and we hope you continue to demand the highest quality from us. Below you can see what customers are saying about AppSumo, both good and bad.

What Customers Are Saying


What is the thing about eating? did my purchase go through? did it want my email again so it could send me newsletters? it got my paypal email already. The eating thing is confusing and annoying.


The strongest features of the eClincher deal were not included and the discount did not make it worth to sign up with. Super disappointed, I seriously almost hit to buy button :(


Bye, bye Hootsuite. HELLO, eClincher!!! Thank you! I am a very happy Sumoling today!


Great tool & concepts

Jiguel Silva Santisteban

I am reedeming my products.


i nead 25% discount gift card deal.


I can't see how to delete my account.

Idzwan Ramli

I made a payment for Tesla Themes and it went on smoothly 9 minutes before expiry

Kevin Watts

I tried to buy the Tesla Themes deal and instead of going through the checkout, it comes up to a page that says AppSumo is busy eating right now. We should be back shortly.

Susanna Soderstrom

The Tesla Themes deal is awesome. Installing one version promptly on a site of mine. My love affair with AppSumo continues... <3


Tesla Themes are a great deal.


Site is not user friendly


Stop eating lunch!

Blair Urquhart

I brought your Telsa themes and none worked I tried all wordpress ones on 2 servers I emailed you guys and you refused to help

Mon Espiritu

Bought Tesla Themes


PromoRepublic let me know that today my accounts "free trial was over" even after I used my Lifetime Access to PromoRepublic (Small Team) promo code that I bought. Now I have to waste my time trying to get my subscription back as well as wait for someone over there to fix this. Wow. Just wow.


I am trying to see where I can ask for a refund for the $1000 course. It didn't seem worth it to me. I can't find a way to get a refund.


I want this


The timer on the deal page of your website showed I still had about 1 minute and 45 seconds left to buy, yet when I went to checkout (there's no way I took longer than a minute), it said the deal expired.

Current State


The Data



As seen on