AppSumo's purpose is to help you create your own profitable business. When you're happy, we're happy.
In essence our success depends on yours. We take daily stock of customer happiness using polls, surveys, and even one-on-one conversations. Today's overall rating is 3.4, which is 3% worse than our average. We're working on it!
It takes an amazing community to make a project like this meaningful, and we hope you continue to demand the highest quality from us. Below you can see what customers are saying about AppSumo, both good and bad.
What Customers Are Saying Tweet
No. I saw the offer for the free Schrivner lessons and when I look into it its not available. I don't mean the 3 month test run.
Missed the Noun Project deal
I can't find the refund button. At all. Anywhere.
It was an incredible journey... Thanks AppSumo...
So hard to find this refund form
I love the layout and it's a pleasant experience every time.
I bought something I immediately regretted and couldn't cancel/refund my purchase, even though it said I could within 60 days no matter the reason
The link does not work at all for the free coupons for life time of support of design themes. It still mark everything full price. Please correct.
Can't unsubscribe from updates.
I can learn new things about Schrivener
Free stuff, perfect for my actual needs in outstanding quality
Hi AppSumo. First, I have not found where and how to take advantage of money back guarantee. I purchased the Wordpress templates today, but it won't work for me. Only later did i discover that the templates will not work on wordpress.com, but on wordpress.org. Suffice it to say, that I am very much a newbie. While I have the capability to make mu blof with free themes, and it is hosted by another party, I am not able to devote time and attention to figure out how to apply the spec sites that I am working on. Please refund my money!
How to get a refund?
this was a good deal tody
It was easy to purchase the product
I bought the wordpress themes thingy and the redeem link brings me to a buy page instead of instructions. Yuk. I want my money back please. I'm clicking around looking how to do that and I can't find it. Could I have clicked on the "60 day money back guarantee" to actually initiate the sequence to get my money back? Blechkt. Please let me know how to cancel and get my $25 back.
100 themes $25 bucks yeah rocked it definitely rocked it...
Thanks for continuing to get access to products that we didn't know about and need. Also, thanks for not emailing to much as we need time to digest each product.
As seen on