AppSumo's purpose is to help you create your own profitable business. When you're happy, we're happy.
In essence our success depends on yours. We take daily stock of customer happiness using polls, surveys, and even one-on-one conversations. Today's overall rating is 3.4, which is 2% worse than our average. We're working on it!
It takes an amazing community to make a project like this meaningful, and we hope you continue to demand the highest quality from us. Below you can see what customers are saying about AppSumo, both good and bad.
What Customers Are Saying Tweet
Video link from email returned "Page not found" :(
Way too hard to find my way back to my course content after logging in. Seeing "The Sumo Jerky Story" graphic as my newest product was jarring and confusing, as was the fact that for some reason, it's marked as "Not Redeemed" on my account page, even though I've completed much of the course.
I am currently an intern at a small property management company and am in the process of helping my boss hire a new employe. Your ideas about the hurdles are very helpful and its actually fun to create them. Keep up the good work
I signed in after looking for an article (SumoJerky). Your site asked me to.
where the fuck can i find the app
created new account and be part of the community
Cool lead captures :)
Maybe AppSumo is better than I'm giving it credit for. Maybe I'm just being optimistic.
As far as I can tell right now, thinking as objectively as I can at the moment (post-bottle of wine, and pre-tying up all kinds of loose ends), AppSumo looks like some good shit.
I'm just putting myself on a trial run to see if we're a good fit for each other. I'm expecting more good things...
Worst-case-scenario: AppSumo is run by the same guy whose blog is Powered by Tacos. You CAN'T go wrong with that!
follow ups from HTMYFD!!! keeping me on task is so nice.
I missed a deal. My fault.
I want to find all your old blog posts and I can't - It is annoying
I'm not satisfied with the email templates that I purchased. I was looking for something a bit different and expected some more generalized topics to be included. I'm not sure where I would go to ask for a refund, but would use this medium to formally submit a request for a refund. AppSumo is great, but I'm not happy with this purchase. Will be making more though!
I started the First Dollar program!
I wasn't able to download the Christmas in July bundle today, I was really looking forward to it, but the appsumo page won't load, as well as the AWS download link.
You guys offer the BEST stuff. You don't overload with emails, but when you do send them, they're good! I always want to open them.
You've added two email addresses to my account. null@ and spam@ my domain. They both link to the same profile. So, if I unsubscribe I get zero emails and if I stay subscribed I get two. How can I get the correct amount of emails from you (that is one)?
Having to click 5 times to get to the page I wanted
As seen on