Frequently Asked Questions

If you don't find your answer, email us with any questions and we'll respond within a few hours. or call 415 886 SUMO (7866)

This seems too good to be true. What's the catch?

Unfortunately, there's not. Companies give us these amazing deals for limited time to get people to try out their great services. We are ultra selective about who we partner so you can be sure it's good stuff!

How's the bundled delivered?

Great question. Once you buy you get an email with links and codes to redeem on the respective companies websites. As well, they live in your appsumo.com dashboard so you can access them at anytime.

Where are my codes?

After you buy the deal you should receive an email with your codes, as well when you login into appsumo.com your codes should be in your dashboard. If for any reason they are not there don't hesitate to contact us asap and we'll help you find them.

What happens after the premium version of the deal runs out?

You choose whether you want to continue the premium version or go to the free version of the respective services. If you ever have questions we always respond within 1 business day via email (hey @ appsumo.com) or phone 415 886 SUMO.

How does the referral credit work?

You get $10 credit for referring any friend who buys a deal. Once you have more credit than the deal is worth a referral credit button will appear on the checkout page. Happy sharing!

Is the AppSumo price a one-time payment or will I be billed every month?

It's a one-time payment. We don't have any catches or hidden fees, sorry.

This deal sucks. When is your next one?

How sweet of you to ask. Here are all the ways you can stay in touch for our next deal: calendar, Facebook, Twitter

I am not technical, are these services hard to setup?

No, they should be pretty easy; even Noah (chief sumo) can do it.

How do I redeem my codes?

This varies by company but generally you enter the promo code we provide you. Other forms could be submitting to a Google Doc and the company will contact you. Lastly, you may click on a link and then when registering for the service your code is automatically redeemed.

What's your refund policy?

100% money back, happiness guaranteed. We may ask a question so we can learn how to be better in the future.